Paul Criswell first opened Paul’s Automotive on V Street in 1974. He later moved the shop to the current location on 20th and O Street in 1981. He wanted an automotive shop that was part of the community and that people could trust. Paul retired in 2015. Mike Spellman started as a tech at Paul’s in 1992. He now owns the shop and continues the tradition of Paul’s today. Mike’s philosophy is to do whatever it takes to be the best automotive repair shop in town and to have his customers have a great experience.
Meet Our Team
Mike Spellman, President and Owner
Mike has been a car enthusiast since an early age, watching his uncles and dad drag race. He has worked in the industry all his life. He loves the feeling of taking a car that isn’t running right and fixing the problem, and to watch the customer drive away happy and safe. First a tech at Paul’s since 1992, and now the owner, he brings this wealth of knowledge and a determination to provide the best customer service experience. In his free time, Mike enjoys drag racing his 1972 Challenger and spending time with his family.
Frank Folger, Service Writer
Frank has more than 20 years of service writing experience. His motto is simple: to help people and fix cars. When you talk to Frank, not only will he inform you about your car and treat you with kindness and respect, you will notice he is always smiling and you will be soothed by his voice; some say he should have been a radio announcer. In his free time, Frank enjoys going to classic car shows. His favorite is the station wagon.
Greg Smith, Smog Technician
Greg has always been interested in cars, especially all of the technology involved. He formerly was a welder on heavy equipment, but made the switch to working on cars in the 1990s to follow his love for cars and to learn more about them. He later got his smog license in 2013. On the weekends, you’ll find Greg working on the cars he has at home or enjoying the outdoors, whether it’s fishing, archery, or doing gardening and yard work.
Frank Horne, Technician
Frank has been with Paul’s since 2002. Frank takes a great deal of pride in his work. He is thorough, detail-oriented, and he goes the extra mile for each customer. Frank is a big fan of the Giants and 49ers and enjoys visiting Lake Tahoe on the weekends.
Lee Gonzales, Technician
With Lee, working on cars began as a hobby that eventually blossomed into a profession. Lee mentions that working on cars is one of the few jobs where he has feels a true sense of accomplishment and satisfaction, everyday. His favorite job, is "R&R", or remove and replace, work. On the weekends, he enjoys playing basketball with friends.
Tom Ngo, Service Manager
Tom has had a passion for cars since he was a child. When he was growing up, he was always tinkering or modifying something. Tom was first a technician for 10 years and acquired multiple ASE certifications, including a smog license. He began service writing in 2015 and enjoys building relationships with the customers and working with them find solutions to their car problems. Given his background as a technician, you’ll be confident that Tom knows the ins and outs of your car when he’s working with you. His love of tinkering continues when he’s not at the shop. In his free time, you’ll find him working on his house or his car. For example, he recently built a solar panel system and an electric bike!
Camille Kustin, Office Manager
You’ll find Camille in the office doing all the behind the scenes work to keep the business running. She has a varied background in environmental policy, non-profits, and state government. She’s the one responsible for working to make the shop a little greener.
Jackson Spellman, Customer Service Expert
Since May 2016, Mike and Camille’s oldest son has been providing the shop with high quality customer service. In his free time, Jackson enjoys reading books and playing with cars.
Anh Tran, Smog Technician
Anh Tran is our smog technician and diagnostics expert. Choosing the automotive profession gradually grew, out of Ahn tinkering with his own car. He always puts himself in the shoes of the customer and fixes each car as if it were his own: making vehicle safety the priority, completing each service to the fullest, and not cutting corners. When he’s not working on cars, he enjoys spending time with his wife and young children. Be forewarned: he is a bit of a practical jokester too!
Benjamin "Benny" Spellman, Director Of Outreach & Community Relations
Since January 2018, Benny is always on the move with an energetic and animated personality, making him the perfect fit to develop positive relationships with our community partners.
Jacob Spellman, Quality Control Specialist
Since January 2018, Jacob has personally inspected every car that leaves the shop, making certain that the services performed meet the high standards of Paul's Automotive. If something isn't to Jacob's specifications, he announces his concerns, loudly. Always smiling or laughing, he is a joy to work with.