Certifications - Paul's Automotive

AC Delco Professional Service Center

At Paul’s we install AC Delco premium parts on GM vehicles. Being a Professional Service Center means that Paul’s is a leader in providing and installing these high-quality parts.

Automotive Service Excellence

The National Institute for Automotive Service Excellence (ASE) is a professional certification group that certifies professionals and shops in the automotive repair and service industry in the United States and parts of Canada. The organization aims to improve the quality of vehicle repair and service through the testing and certification of repair and service professionals.

Napa AutoCare Center

NAPA AutoCare is the largest network of independent mechanics in North America, with more than 14,000 locations. Napa AutoCare Centers follow a strict Code of Ethics so customers know what to expect. As part of this code, we pledge:

STAR Certified Smog Station

The STAR Program is a Bureau of Automotive Repair (BAR) certification program for both Test-Only and Test-and-Repair Smog Check stations that wish to certify directed and gross-polluting vehicles. STAR Test-and-Repair stations also must provide repair assistance services under BAR’s Consumer Assistance Program.

To perform high quality diagnostic and repair service at a fair price using quality NAPA parts
To employ ASE certified technicians
To be dedicated to customer satisfaction
To exercise reasonable care for the customers property while in our possession
To obtain prior authorization and provide a price estimate for work performed
To provide fair settlement of customer complaints should they occur
To maintain the highest standards of our profession
To uphold the integrity of all members of the NAPA AutoCare Program