5

Very professional but easy to talk too. Top mechanics!!

Hello Chris! Thank you for the kind words. It is always a pleasure assisting you with your vehicle needs. We appreciate your business.

- Paul's Automotive Inc.
5

I always feel very comfortable leaving my car in the care of Paul's Automotive! All the staff are very friendly and explain what's going on with my car very well so I can understand. They get things done fairly quickly as well. I will continue to bring my care to them in the future! Thank you! :)

5

Neighborhood mechanic

Thanks for the 5 Stars. It was a pleasure helping you. We appreciate your business.

- Paul's Automotive Inc.
5

I don’t usually write reviews, but I felt compelled to share this experience — not because everything was perfect, but because when something did go wrong, Paul’s Automotive showed exactly what great service looks like. In a time when it feels like most businesses are just looking to pass the buck or squeeze a few extra bucks out of you, Paul’s took a completely different approach. Their team — and especially Jonathan — handled the situation with a level of care, professionalism, and integrity that honestly turned my whole day around. Jonathan took the time to listen, asked the right questions, and made it clear from the start that he just wanted to help. What impressed me most was how he took a frustrated, having-a-shitty-day guy and turned the experience into one that left me genuinely grateful and seriously impressed. That kind of A+ customer service isn’t easy to come by anymore — and it stuck with me. Paul’s didn’t just fix a problem — they showed me why they’re the best shop in Midtown. Hands down. That matters more than any single service or transaction. Highly recommend.

Steven, thank you for taking the time to share your experience. We're thrilled to hear that Jonathan and our team provided you with the top-notch customer service we strive for! We appreciate your kind words and look forward to serving you again in the future!

- Paul's Automotive Inc.
5

Havent been disappointed with the quality of work, or the kindness of the employees. They alway surprise me with just a little bit extra care.

Thank you Chris! It's always great to see you and help you stay on the road. We appreciate your continued support and look forward to serving you again soon!

- Paul's Automotive Inc.
5

Once again, Mike's crew of Jonathan, Scott and Greg went the extra mile for me. All problems diagnosed and fixed. Best shop in Sacramento, no problem they can't fix. And they make you feel like you belong there.

Hello Corden, we love keeping your vehicle alive and well. Always great to see you. We apricate your business.

- Paul's Automotive Inc.
5

Just had to leave a review of my first experience at Paul's. As it turned out, my service needs required something not available at the shop. Scott was patient with me, and even took charge to help find me a service provider. That spoke volumes about their service (at him) to me, because it was about getting my problem fixed. Talk about earning someone's trust. I will certainly be back.

5

Hello Maya! Thanks for the great review.

- Paul's Automotive Inc.
5

A friend recommended Paul's Automotive to me. The staff was professional and kind. Thanks Johnathan!

Thank you Joshua for the review! It is great to hear that we were able to meet your expectations. We greatly appreciate your recommendation and look forward to serving you again in the future!

- Paul's Automotive Inc.
5

Paul's always is friendly, helpful and reliable. They have been reasonably priced and honest. If any thing needs attention, they are the first I call! I Highly recommend them!

Thanks Rick! We love helping you stay safe and reliable on the road.

- Paul's Automotive Inc.
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