My son goes to Davis and my car needed repair for a suspension noise. We had taken the car to Toyota dealership in Davis and they gave us an estimate for alot of work that was NOT needed and the cost was astronomical. My mechanic here is San Diego Brad at Suspension Plus told me to have car evaluated at Pauls as they are honest and dependable. My son took the car in and we worked with Johnathan and Brian and they did a complete automotive assessment of the car from bumper to bumper....what an excellent review of the entire car. They found that we need some suspension work and struts to have car be safe to drive. They completed the work in just a couple of days and their charge was fair. If you live in the Sacramento area this the repair shop to use as they are thorough and honest and professional. I would not use the Toyota dealer in Davis as they were trying to upsell repairs that were not necessary and I will be sending a complaint to Toyota about charging me $235 for an estimate that was NOT accurate. Thanks to the team at Pauls Automotive who got my son back on road and I am confident that the repair was done correctly and he will be safe on the road. I would give them a 10 star review if I could.
Thank you, John, for taking the time to leave such a detailed and positive review! At Pauls, we prioritize transparency and delivering excellent service to our customers. We're thrilled that we could help your son and provide an accurate assessment of his car's needs. It's fantastic to hear that you found our team to be thorough, honest, and professional. We appreciate your recommendation, and if you ever need any further assistance, please don't hesitate to reach out.
- Paul's Automotive Inc.