2

Expensive diagnostic fees and additional labor costs and questionable expertise make this shop, at best, useful for simple jobs like brakes/suspension, etc. I had my jeep worked on by them to help diagnose a vague SRS issue and not only did I NOT get an answer, but I spent $400 for them to suggest various additional part replacements because they didn't know what the problem was even though they assured me they have all the diagnostic equipment available. Still not sure what my $400 bought, I could have just thrown parts at the vehicle myself. I will say their "free" vehicle inspection service was impressive - text with links to lots of photos that seem to be trying to 1) drum up more work from you and 2) cover their butt. Overall, they weren't especially nice, knowledgeable, didn't offer to pick me up/drop me off, were very tight lipped about the details and when I went back to check their work, found various loose bolts and unclipped fasteners. I'll never use them again and would cautiously advise others.

5

Completed my repair and returned my truck to me in the same day they are professional honest and friendly I will return to them with any future vehicle repairs!

5

As usual, the folks there took good care of my truck. They handled the immediate work that I wanted done. As well, I was given good recommendations on what else is needed from a maintenance standpoint.

5

Excellent work and great communication from the staff.

Thank you for your kind words, Shalon! We are thrilled to hear that you had a positive experience with our company. Providing excellent work and clear communication are our top priorities. We appreciate your feedback and look forward to serving you again in the future!

- Paul's Automotive Inc.
5

The team at Paul's is always friendly and helpful. I feel comfortable taking my car here and trusting them with it.

Thank you for the fantastic review, Sara! We are delighted to hear that you always have a great experience at Paul's. We take pride in our friendly and helpful team, and we're committed to providing a trustworthy service. If you need anything in the future, don't hesitate to reach out.

- Paul's Automotive Inc.
5

I had a great experience at Paul’s, they only do work by appointments but were able to get me in and out in a very timely manner when I didn’t have one, all the staff was nice and very helpful, will be back for any future repairs

Thank you, Jordan, for the fantastic review! We're thrilled to hear that you had a great experience at Paul's. We pride ourselves on providing excellent service, even without an appointment. We're glad our team was helpful, and we look forward to helping you with any future repairs.

- Paul's Automotive Inc.
5

Thank you for your five-star rating, Shahera! It's great to hear that you had a positive experience with us. We strive to provide top-notch service to all our customers. If you have any more feedback or need further assistance, feel free to reach out. We're here to help!

- Paul's Automotive Inc.
5

I had a quick smog check done on my car when I was super short on time. They kept their word and finished it up super fast, so I could make it to my meeting.

Thank you for taking the time to leave us a positive review, Louis! We are thrilled to hear that we were able to provide you with a quick and efficient smog check. It's our goal to keep our promises and ensure that our customers can get back on the road as soon as possible. We appreciate your business and hope to see you again in the future!

- Paul's Automotive Inc.
5

I brought a jeep in that needed a complete maintenance as it hadnt been driven in years. The service team kept me informed of the progress along the way, and I felt very confident that the vehicle was in SUPER good hands !!! I will definitely return for future tune-ups, etc.

Thank you Jackie for your kind words! We are happy to hear that you had a great experience with our service team. It's our goal to keep our customers informed and confident in the care their vehicles receive. We look forward to seeing you again for future tune-ups!

- Paul's Automotive Inc.
5

This was the best experience Ive had with a mechanic. They are honest and friendly and run their business with integrity. I wont go anywhere else again.

Thank you for your glowing review, Kelley!! We are thrilled to hear that you had such a positive experience with us. Our team takes pride in providing honest, friendly, and reliable service. We appreciate your loyalty and can't wait to serve you again in the future!

- Paul's Automotive Inc.
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