Sacramento Auto Repair

5

i always have a great experience here. it’s been my go-to shop for about a decade.

Thank you for taking the time to leave us such a great review, El K! We are thrilled to hear that you have been a loyal customer for over a decade and that you always have a great experience at our shop. We can't wait to continue providing you with top-notch service in the years to come!

- Paul's Automotive Inc.
5

You won’t believe this, but it’s true. I went to Paul’s Auto for some transmission work and signed an estimate for about $400.00. When I picked up my car the bill was $218.00! When I brought it to Jonathan's attention, he said the transmission did not need as much work as they thought so they only charged me for the work they actually did! Paul’s Auto has made a new friend.

David, we're thrilled to have made a new friend! At Paul's Auto, we believe in transparency and charging only for the work that is necessary. It's great to hear that you were pleasantly surprised by a lower bill. We're here whenever you need us!

- Paul's Automotive Inc.
5

The service, communication and help I received here from Traci and Jonathan and the team was excellent. It's a no BS operation. I called them after my older Honda Pilot would not start. They said they could take it right away. It took one business day for them to get back to me with a full diagnosis - the alternator needed replacing. They also gave me options for other services and were not pushy at all. They only wanted to help with what I wanted done with my car. I'd take my car here again for maintenance and service.

Dear Tom, thank you for your outstanding review! We're glad to hear that you had a great experience with Traci, Jonathan, and our team. It's fantastic to know that you found our service to be transparent and focused on your needs. We appreciate your kind words and look forward to serving you again for your car's maintenance and service needs.

- Paul's Automotive Inc.
5

I've been taking my 2008 Acura TL to Pauls Automotive fo years now and I have always been treated with respect, honesty, and great value for tremendous, professional service. It doesn't matter if I've taken my car in for a simple oil change or smog inspection or something more complex like my last visit in November for a complete system power drain. I know that I can trust them and that I will receive the same five star professional service from Jonathan, Tracy, and the entire crew to give me the best quality, and dependable service I possibly could receive. That's why I keep coming back to Pauls Automotive in Midtown Sacramento. I trust them and they respect me.

Thank you, Thom, for making us your trusted choice for all your car needs! We are happy to know that our commitment to providing top-notch service and honest, reliable work has consistently met your expectations. Our team, especially Jonathan and Traci, appreciates your kind words. We look forward to serving you with the same level of professionalism and care in the future at Paul's Automotive in Midtown Sacramento.

- Paul's Automotive Inc.
5

Hi Hope! Thank you for your 5 star review :)

- Paul's Automotive Inc.
5

They did a great job even did a fluid check even when I was just there to get my smog done, which was really nice and they even vacuumed my car which I didn’t expect on just a smog check so definitely above and beyond.

Thank you, Sarah, for your 5-star review! We're thrilled you had a great experience with us. It's our pleasure to go above and beyond for our customers. We look forward to serving you again in the future!

- Paul's Automotive Inc.
5

Brought my 2019 Highlander here because it was just not running the same and a light was on. Jonathan greeted me and was quick to help! He situated me and got me out in 30 mins and it took 2 days but my car is back and soooooo good! Its running like brand new ️ love this local establishment!

Thank you for taking the time to write such a wonderful review, Victoria! We are thrilled to hear that your experience with Jonathan was exceptional. Our goal is to provide efficient and reliable service, so we are glad that we were able to take care of your car and get it running like new. We appreciate your support and look forward to serving you in the future!

- Paul's Automotive Inc.
5

What a wonderful place! Everyone super kind and friendly!! had to take my car to get tire pressure checked and they kindly checked all my tires and pressure and added air! I highly recommend them! so please take your cars in for service! It’s a place where they will take care of you and treat you well! Thank you very much! Now i have a new place if need to take my car!

Jesse, thank you for choosing us and for the kind words! We’re thrilled that you enjoyed your experience with us! We strive to provide excellent customer service and ensure that each visit is stress-free. It’s fantastic to hear that you are satisfied with our service. Please don't hesitate to contact us if you need any further assistance.

- Paul's Automotive Inc.
5

I have taken my cars to Paul's for many years because I trust them. I do a lot of maintenance for my cars at home, and I have significant mechanical aptitude; however, there comes a point in the life of most modern cars that strange failures start to happen. These are difficult to precisely diagnose, let alone repair. These are the problems I take to Paul's Automotive. Recently, my 20-year-old car spontaneously died and would not start. My personal code reader indicated several possible control failures involving fairly expensive parts. Paul's was able to narrow it down to one part. They took the time to answer my questions and assure me that it was the most likely cause of the failure. They replaced that part, and the car is running well. Car repairs are expensive, but at Paul's you get what you pay for and leave satisfied.

Glenn, we appreciate your loyal business and trust in our expertise. We understand the frustration of mysterious car issues and are glad we could efficiently diagnose and fix the problem for you. Our team strives to provide thorough explanations and ensure our customers feel confident in the recommended repairs. Thank you for recognizing the value of our services, and we look forward to serving you in the future!

- Paul's Automotive Inc.
5

Paul's Automotive is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Paul's Automotive Inc. (916) 444-7216 if you have any issues in accessing any area of our website.