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Happy 2025!
I would like to take this opportunity to thank all of our valued customers for their support and continued patronage. These past few years have been challenging with higher food cost, gas, and overall price increases. It is only because of you that we have made it through and can look forward to the coming year with optimism.
As we move into and set goals for the new year, I would like to look back at our last year, to some of our success and improvements so that we can provide the best experience for our customers.
Some of the Changes we made are:
- Full staff of team players that care about their work and their craftmanship.
- Group of young talented guys hungry to learn, goal driven and dedicated to providing 100% every day.
- New service writers have created a workflow system to better evaluate vehicles, communicate with our customers and get vehicles back to their owners ASAP.
- New tools and software to help us work on all makes and models of vehicles.
- Extra Lighting in shop and of course portable swamp coolers for those 100 degree days.
- New A/C machine to perform service on the new 1234A systems and hybrid vehicles.
On a sad note, we lost a truly beautiful person, our long-time service writer of 3 years Frank Folger. Frank was loved by all and an inspiration to our young crew. He will be dearly missed.
2025 goals
- Overall building improvements and exterior paint.
- Teaming up with vendors to put on clinics for our customers here at the shop to learn about the ins and outs of their vehicles.
- Excessive tech training to stay up to date on all the new technology in today’s modern vehicles.
- Continued involvement with downtown communities, sponsoring school fundraisers and neighborhood associations and contributing to our local causes
- Better ourselves to provide over and beyond customer service
Please feel free to reach out and let us know how we can be better. We are looking forward to 2025 we hope it will be a great new year for you too. Thank you for choosing Paul's Automotive to be your go-to auto repair shop in Sacramento!