Sacramento Auto Repair

815 reviews
5

As always we love this place. My wife found it and she prefers it. The service and individual attention we get is A1. These days auto repairs seem to take longer than they used to and that may be a function of fewer mechanics since the pandemic, so I can't really blame them for that. Highly recommended.

Hi Lehman!! We love our valued customers too :) Thank you for trusting us with the care of your vehicle. These are challenging times for sure between staffing and supply chain issues. We appreciate your business!!

- Paul's Automotive Inc.
5

You will not be disappointed with Paul’s Automotive. Knowledgeable, coupled with great Customer Service. The Service Team went above and beyond to me my needs and exceed my expectations!

HI Jonathon!! We strive to achieve 100% customer satisfaction. Sounds like we have done it!! Thank you for choosing Paul's Automotive!!

- Paul's Automotive Inc.
5

Very Knowledgeable, coupled with great Customer Service. The Service team went above and beyond to meet my needs and exceed my expectations! You will not be disappointed with Paul’s Automotive.

5

Paul's always gets 5 stars from us. They let us know what was done and what needs to be done quickly and what can wait. We appreciate Mike and his team and currently can't imagine trusting our cars (and our lives) with anyone else. Thanks Mike.

Hi Rodger!! You are welcome!!! Thank you for trusting us with the care of your vehicle. We appreciate your business :)

- Paul's Automotive Inc.
5

A great experience. The dealer told us we had a torn CV boot, but on closer examination at Paul's it turned out to be a transmission seal in the front axle. The dealer would have charged us for a non-existant CV boot problem, then likely charged us for the seal as well. We'll definitely be back!

Hi Scott!! Our mission is to be the top shop in Sacramento by doing what is right for the customer, the car and the shop. Our goal is 100% Customer Satisfaction.

- Paul's Automotive Inc.
5

I was from out of town and broke down in Woodland. My insurance recommended Paul's Automotive. Best recommendation ever! They were quick and friendly to get my car back up and running so I could get back home! Thanks for making a difflcult situation so much easier to handle and get through!

Hi Patty!! Glad we were able to get you out in a difficult situation and get you home safely!!!

- Paul's Automotive Inc.
5

I went to them because I saw their ad in a service workers union newspaper - I wanted to support businesses who support the workers - and was pleasantly surprised to find them friendly, professional, and detail oriented. Thank you and please keep sponsoring union newspapers!

Julie, we appreciate your kind words and support. Thank you for taking the time to write this fantastic review, and we're happy to have helped you get back on the road. Let us know if there's anything else we can do for you. - Mike Spellman, Owner

- Paul's Automotive Inc.
5

I really liked the text message with the details of the work that was done! And Tom was friendly - thank you!

Hi Julie!! We take great pride in doing a job well done. Our digital vehicle inspections are one of the ways we are transparent about the work we do. Our goal is to do what is right for the customer, the vehicle and the shop. Thank you for being one of our valued customers :)

- Paul's Automotive Inc.
5

Came here on the recommendation of my neighbors. I went in for routine maintenance, asked them not to replace two parts I can take care of myself for cheaper, and they listened! Got a helpful digital diagnostic and some tips at the end of my service. Friendly, honest, efficient, and conveniently located. Will definitely go back. Special shout out to Greg, who was especially kind and helpful.

Emellia, when you come into our shop, you're the boss. We'll always give you our professional opinion, but in the end, it's your satisfaction we are concerned with. We appreciate your support, and please tell your neighbor we send our thanks for the recommendation. Let us know if there's anything else that we can do to help. - Mike Spellman, Owner

- Paul's Automotive Inc.
5

The customer service at Paul's is excellent. The people are knowledgeable and friendly. I always leave feeling that my auto is in good hands.

Hi Fr. Walton !! Thank you for trusting us with the care of your vehicle. We appreciate your business!!

- Paul's Automotive Inc.
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