Sacramento Auto Repair

817 reviews
5

Been going to Paul's for years, and will keep doing so. Honest, reliable and knowledgeable. There isn't anywhere else I'd rather take my truck for service.

Hi Ted. Thank you for being one of our long time valued customers. We appreciate your business !!!

- Paul's Automotive Inc.
5

I have been going here for 5 years and the customer service is always top notch! Greg usually helps me at the front and is always professional. They give you a report on how your car is looking and are honest on what you may need to actually fix. They all seem to have quite the experience and I always feel like I am in good hands.

Brooke, it's a great feeling knowing that you're dealing with a good, honest repair shop, and we're honored that you've trusted us with your car for these past five years. We're always committed to making our customers the number one priority, so we appreciate you leaving us this great review. Please let us know if there's anything else we can do for you. -- Mike Spellman, Owner

- Paul's Automotive Inc.
5

As always we love this place. My wife found it and she prefers it. The service and individual attention we get is A1. These days auto repairs seem to take longer than they used to and that may be a function of fewer mechanics since the pandemic, so I can't really blame them for that. Highly recommended.

Hi Lehman!! We love our valued customers too :) Thank you for trusting us with the care of your vehicle. These are challenging times for sure between staffing and supply chain issues. We appreciate your business!!

- Paul's Automotive Inc.
5

You will not be disappointed with Paul’s Automotive. Knowledgeable, coupled with great Customer Service. The Service Team went above and beyond to me my needs and exceed my expectations!

HI Jonathon!! We strive to achieve 100% customer satisfaction. Sounds like we have done it!! Thank you for choosing Paul's Automotive!!

- Paul's Automotive Inc.
5

Very Knowledgeable, coupled with great Customer Service. The Service team went above and beyond to meet my needs and exceed my expectations! You will not be disappointed with Paul’s Automotive.

5

Paul's always gets 5 stars from us. They let us know what was done and what needs to be done quickly and what can wait. We appreciate Mike and his team and currently can't imagine trusting our cars (and our lives) with anyone else. Thanks Mike.

Hi Rodger!! You are welcome!!! Thank you for trusting us with the care of your vehicle. We appreciate your business :)

- Paul's Automotive Inc.
5

A great experience. The dealer told us we had a torn CV boot, but on closer examination at Paul's it turned out to be a transmission seal in the front axle. The dealer would have charged us for a non-existant CV boot problem, then likely charged us for the seal as well. We'll definitely be back!

Hi Scott!! Our mission is to be the top shop in Sacramento by doing what is right for the customer, the car and the shop. Our goal is 100% Customer Satisfaction.

- Paul's Automotive Inc.
5

I was from out of town and broke down in Woodland. My insurance recommended Paul's Automotive. Best recommendation ever! They were quick and friendly to get my car back up and running so I could get back home! Thanks for making a difflcult situation so much easier to handle and get through!

Hi Patty!! Glad we were able to get you out in a difficult situation and get you home safely!!!

- Paul's Automotive Inc.
5

I went to them because I saw their ad in a service workers union newspaper - I wanted to support businesses who support the workers - and was pleasantly surprised to find them friendly, professional, and detail oriented. Thank you and please keep sponsoring union newspapers!

Julie, we appreciate your kind words and support. Thank you for taking the time to write this fantastic review, and we're happy to have helped you get back on the road. Let us know if there's anything else we can do for you. - Mike Spellman, Owner

- Paul's Automotive Inc.
5

I really liked the text message with the details of the work that was done! And Tom was friendly - thank you!

Hi Julie!! We take great pride in doing a job well done. Our digital vehicle inspections are one of the ways we are transparent about the work we do. Our goal is to do what is right for the customer, the vehicle and the shop. Thank you for being one of our valued customers :)

- Paul's Automotive Inc.
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