Sacramento Auto Repair

713 reviews
5

I highly recommend Paul's. They do excellent work. Professionalism and customer service are A1.

1

They burnt a hole in the carpet of my truck and give a bogus diagnostic all I needed was a power steering pump

Good Morning Daylan, this is Mike from Paul's Automotive. 1st off i would like to apologize for your experience. I pulled your invoice, it looks like we found a lot wrong with your vehicle. Did not hear any power steering noise at that time. We felt that the noise was coming from your transmission being it was slipping and not going into gear right away. As far as the burn on your floor, all we did is check the vehicle over. I have photos of other burn marks on seats and floor from possible cigarettes. None of my guys in the shop smoke and there would have been no way that we could have done this. If you would like to stop by and show me the damage to your floor, I would be happy to take care of you if indeed we did what you say. Feel free to call me at 916-444-7216.

- Paul's Automotive Inc.
5

Great work and love Tom. He provides wonderful service.

5

Paul's is reliable and friendly. Their intention is to help resolve your problem and they work on your car when they say they will.

5

They do a really, I mean really great job. They will bend over backwards to help you. They aren't cheap, but honestly, do you want someone cheap working on your car or truck? Think about it.

Good morning Gary. This is Mike. thanks for the kind words. Glad we can be your go to shop for oil changes and any other automotive repairs. Let me know if we can assist you with any other service. Take care Gary.

- Paul's Automotive Inc.
5

Today, the service reps replaced/aligned my tires. Love being able to schedule appts on-line. Staff is friendly, responsive, knowledgeable and professional. Paul’s is my Go-To auto repair shop in Sacramento.

5

Wow, the mechanics keep getting younger and younger!! I appreciate everyone being so accommodating on my recent visit. Thank you. That is always the case at Paul’s Automotive, at least for the last 36 years, anyway!

4

Friendly professional automotive service. Did not try to oversell on repairs. Appreciate that. Would definitely recommend them in the future.

Rafael, friendly and professional service is what you can expect every time you're with us. Thank you for the great recommendation, and we'll be here if you need anything else. -Mike Spellman, Owner

- Paul's Automotive Inc.
5

It's rare that you find an auto mechanic that is consistently fair in all things. That's exactly what you can expect from Paul's. Honesty, integrity, and quality. I'll never take my truck anywhere else.

Kelly, we think honesty, integrity, and quality are the perfect ways to describe our work. Thank you for all the kind words, and we're glad we've earned the trust to work on your truck. -Mike Spellman, Owner

- Paul's Automotive Inc.
5

When you meet a fair and honest mechanic, you KEEP that mechanic! I'll take all of my cars to Paul's automotive from this day forward. They did an amazing job fixing my old truck, gave me daily updates, and gave me a fair price. Thank you Paul's!

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