5

Paul's is quite possibly the most reliable, most trustworthy automotive repair shop I've ever dealt with. Apart from the fact that Paul and his crew are always polite and knowledgeable, most jobs can be completed in a day, and they'll waive their labor costs if a repair turns out to be unnecessary. It's worth noting, however, that Paul's impressively large customer base can, at times, push appointments out two or three days.

5

I cannot say enough good things about Paul's. Ever since my girlfriend discovered them in the mid 90s, they have *so* taken care of us in the most honest and praiseworthy fashion, that I'm surprised they had the time to answer the phone and offer service to me today 1 hour before closing, if I could get towed there by 5:30. We (tow company and I) just managed to pull in before closing time, and they were very gracious and accomodating. I trust them to do good work. As someone who does what he can himself (I replaced my own belts, including timing, 2 years ago), that means a lot. Paul, and your employees, you really are awesome. Thankyou, you really saved me this week!

5

I'm genuinely surprised that somehow I haven't written a review yet for Paul's! For nearly two years, this has been my go-to shop for anything car related, including when the check-engine light came on (quick part repair), oil changes, timing belt, etc. They're extremely fair with their prices and can always get us in quickly. Every employee I've talked to is personable and really knows his stuff. I absolutely will not go anywhere else.

5

Went to Paul's Automotive Inc. to have the water pump changed on my car, Paul was nothing but helpful in fixing the problem. Fare price and trusted mechanic!

5

We've used Paul's for many years. I feel they are honest and do a good job. They have worked on all our automobiles. They have figured out problems the first time we take the car in.

5

I am beyond impressed with Paul's Automotive Inc.. Being that I am a young female, I am always very hesitant to take my car to any sort of auto shop in fear that they will take advantage of my lack of car knowledge and charge me for things I don't need. A few weeks ago water started leaking onto the passenger side floorboard of my car. I am somewhat new to midtown so I chose Paul's Automotive Inc. because of the good reviews on Yelp. When I called the shop, they explained what the problem might be and told me to come in a few days later a 7:30am when they opened. I brought my car in this morning and Paul was extremely nice and got my car in right away. 10 minutes later they were all finished and Paul explained to me that it was a clog from debris that just needed to cleared out with some air and there would be no charge! I couldn't believe it! If you are looking for an honest automotive shop in Midtown Sacramento, Paul's is your place.

5

So I joined YELP just to post my review for Paul's. We were stranded in Sacramento headed to a family reunion in Tahoe because our car kept overheating. We took the car to Paul's and they were so great to us! They rushed the part needed for delivery the next day and despite there being a couple of surprises once they really got in to the car problem, they were able to think outside the box and come up with a solution so we could get back on the road and make our family reunion. They even picked us up from our hotel when the car was ready! Paul and Mike were great. Thanks guys for helping us out and getting us to Tahoe in time for our reunion! Highly recommend.

5

I just had a very positive experience at Paul's. They had replaced wheel bearings on my car 2 weeks ago, but the car started making the same noise again. I dropped by today without an appointment, Paul checked out the car and said it was the same problem. He fixed the car today at no charge (the problem was the quality of the part they had used) and even had time to provide regular oil change services for my car. Paul also gave me a ride to and from my office. I haven't been going to Paul's for all that long, but he certainly earned my loyalty and trust today. Thanks, Paul!

5

Even though it's a bit of a haul to get there , I've been taking my old '87 Fiero to Paul's every now and then for the past 20 years. They are fair, knowledgeable, will detail your problem, and work with you towards finding the most economical repair approach. Although prices do not seem cheap, I realize the only way to get cheap auto repair is to do it yourself or run a great risk of shoddy workmanship by taking it to a place that advertises cheap repairs. Regardless, they certainly cost less than going to the GM dealer. Highly recommended.

5

I take my car to Paul's for two reasons: Honesty & Reliability. I know when I take my car here, it will be fixed in a reasonable amount of time and they won't try to sell me on things that my car doesn't need. I have been known to take my car to the dealership from time to time for oil changes, but I end up paying more and leave with a list of things to fix. I take that list to Paul and am told which things are necessary and which are just nit-picky things my car doesn't need to run well.I feel that Paul and his fellow mechanics treat me well, explain what work needs to be done, and I leave knowing a bit more about my car and the lingo (with additional help from NPR's Car Talk, whose website help me find Paul's in the first place). Whenever my friends are looking for a new mechanic, I always recommend Paul's because I trust the quality of their work and the honesty in their business practices.

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