I was super impressed with Paul’s Auto. First of all, I love that you can book an appointment online. I used to go to my car’s dealership for maintenance, but their hours were restrictive and I put off doing repairs because I wasn’t certain I could get my car in. The employees at Paul’s were extremely friendly, professional, clear, and communicative - they perform a complimentary inspection on your first appointment and send you a report digitally with the status of their inspection so you can make decisions about what to repair or not. At no time did I feel pressured into completing repairs, but I trusted and appreciated their judgment. Everyone I spoke to was knowledgeable and helpful.