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5

Great Service always helpful and helps plan service for trips etc!

5

Awesome work! My wife and I brought in our family Subaru with almost 200k on it and Paul’s has done a great job keeping us on the road. I appreciate the attention to detail and care that I receive with each visit. Frank and Tom are great service writers and super kind people. The owner Michael was also kind enough to check in with me after a large repair was completed. Thanks to all the techs for the hard work and expertise that has kept our car running smooth.

5

Paul's always seems to be able to get my car in quickly and get things taken care of quickly.

5

Warranty issue on my minivan and was dreading the process. Paul's made it easy. Great work, no hassle. I will continue to bring my van for regular maintenance in the future.

5

Thank you Stephon for the 5 stars. Take care. Mike.

- Paul's Automotive Inc.
5

Thanks for taking time to show your support, Mar! Feel free to give us a call if there's ever anything you need. -Mike Spellman, Owner

- Paul's Automotive Inc.
1

I called for a quote to get a simple repair done to my honda. I need a power steering pump replaced and a hose. He quoted me $1277.00 just for a new pump, a flush and a 2yrs warranty included. Pshh. Replacing a new pump isnt an extensive job. I was quoted $320 by one shop. And I've looked up how a pump is replaced which is a very simple repair. I haven't been to this place and im telling you if you don't know what you're getting yourseld into you will be extremely overcharged and breaking the bank. I do not recommend going here to pay unless you have money to waste. That's not ok to get over on people like that. Oh no.

I apologize if you felt that our prices were not what you were expecting. We take pride in our work and take the time to tend to your vehicle. When it comes to a repair, we value in the price of the part needed, warranty, and labor costs, and we always use the highest quality items for your vehicle. We would never overcharge a customer as we find that some of our charges are beneficial to you. That estimate we gave you was not just the pump but also the hose that you said is leaking. The other shop you talked to, the estimate can't be right if the hose was figured into the quote. The parts by themselves would cost more than 320.00. If you ever need our assistance in the future, we'd be happy to help. -Mike Spellman, Owner

- Paul's Automotive Inc.
5

You can always trust Pauls.

5

I've taken my car a few times to this place, and they are always super nice. I like that they will send you a text with an explanation and pictures of the issues with your car so that you can think how to best respond to the situation without feeling the pressure of being on the phone or at the shop. I will definitely keep taking my car back here!

Jenn, you should never have to wait around a shop or question our communication. It's our pleasure to keep you up-to-date with the needs of your vehicle so you can get back on the road as soon as possible and in a safe manner. If we can be of assistance in the future, just give us a call. -Mike Spellman, Owner

- Paul's Automotive Inc.
5

Mike and team provide great customer service and do a great job with maintaining my Prius every time! I highly recommend them! And Mike has new location downtown-Mike and Sons !!

Arlene, it's our pleasure to make sure that your vehicle is well taken care of and gets you back on the road safely. Thank you for your constant support and recommendations. If we can be of assistance in the future, be sure to give us a call. -Mike Spellman, Owner

- Paul's Automotive Inc.
Paul's Automotive is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Paul's Automotive Inc. (916) 444-7216 if you have any issues in accessing any area of our website.