I have taken my car, a 2005 Ford Focus with 170,000 miles twice so far. I have been very happy with their services so far. First, they did the repairs successfully. Second, the guy who schedules the appointment, asks and answers pertinent questions helpfully and courteously. Third, the jobs are done pretty much when they estimate they will be and around the estimated cost. Fourth, the shop is clean and seems orderly and the mechanics seem to be working steadily. So far, so good.