Yearly Archives: 2019

April is for Cabin Air Filter Awareness!

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Dirty Cabin FilterClean Cabin filter

It is not an official designation, but we are proclaiming April as Cabin Air Filter Awareness Month! Spring has sprung and after a long, wet winter, temperatures are warming up and we are getting out and planning weekend trips. This means there are large doses of pollen in the air and you are probably starting to run your car’s A/C system. How does your car prevent all that pollen from circulating throughout the cabin? The cabin air filter! Not to mention, think of everything in the air that your car has experienced over the past few months: large amount ash and soot from the wildfires last year, dust, mold spores, and other pollutants and fine particles. The cabin air filter’s job is to keep the air inside of your car’s cabin clean so you can breathe clean air as you drive. This can be especially important if you suffer from allergies, asthma, or lung, heart, or respiratory ailments. The filters can also catch rodent droppings, leaves, and other unwanted debris.

Besides improving air quality, replacing the cabin air filter may prevent an expensive repair. When the air filter is dirty, the A/C will work harder, causing strain on the A/C system and the motor. It is good to replace the air filter every 6,000 to 10,000 miles. You will probably be on the lower end if you park outside and under trees that drop a large amount of pollen.

You may have heard the criticism that auto shops like to push cabin air filters to customers. Well, we can’t speak for other shops, but at Paul’s Automotive, if we recommend a new cabin air filter, we take a picture of the dirty one and send the photo to you, as part of our complimentary Safety Courtesy Check.

You wouldn’t go years without changing the air filter in your house. Why do that to your car? To find out the condition of your cabin air filter and to schedule an appointment, go to: https://paulsautomotiverepair.com/appointments or call us at 916-444-7216. Happy clean air breathing!

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A Review Of Our 2018 Accomplishments; and 2019 Goals!

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Happy 2019!

As we look at our goals for the upcoming year, I like to reflect on 2018; our accomplishments and improvements we made to provide our wonderful customers with the best automotive and customer service experience possible. 

2018 Accomplishments:

  • Brought two notable new staff on board in January: my twin baby boys! Benjamin, Director of Outreach and Community Relations, and Jacob, Quality Control Specialist. They started to walk by the end of 2018, so watch out, they are really on the move now!
  • We had some staff changes and some other staff who left us and came back, but overall ended the year with a staff of technicians and service writers who are extremely qualified and consider your car their number one priority.
  • Utilized new workflow software, so our service writers and technicians can work more efficiently and get the job done more quickly. It also allows us to reach out to customers more effectively through text message, increasing customer service and improve accessibility to staff and the shop.
  • Purchased new equipment and tools to expand the services we provide:
    • New scan tools for diagnostics to help identify and repair the hardest diagnostic issues cars can have.
    • Portable rack, so if all racks are taken, we always have a rack open in case someone needs a quick fix; and
    • More specialty tools for European, Japanese, and domestic vehicles so we can continue to work on all makes and models.
  • We did several things to increase our knowledge and community engagement including the following:
    • Attended two automotive shop owner conferences;
    • Brought on an intern from the local Met High School for the summer;
    • Met with representatives at the Automobile Museum to find ways to work together; and
    • Continued the annual tradition of providing candy to trick or treaters from the local preschool!

2019 Goals:

  • ​Overall building upgrades, including energy efficient LED lighting, a proper service counter, office, and customer waiting room;
  • Educational car clinics for our customers;
  • Increase our involvement in the community through participating in neighborhood associations and contributing to local causes.

Is there anything else that you’d like to see us doing? We always welcome feedback! We are looking forward to 2019! We hope it will be a great New Year for you, too!

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