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Sacramento Auto Repair

774 reviews
5

Good price and good services.

Hi Khiem!! Thank you for your feedback. Thank you for choosing Paul's Automotive!!

- Paul's Automotive Inc.
5

Completely honest, truthful and skilled mechanics

Hi Judy!! Thank you for your feedback!!! Thank you for recognizing the efforts of our team. We appreciate you being one of our long time customers. Always look forward to seeing you!!

- Paul's Automotive Inc.
5

Efficient an s pleasant crew.

Hi Linda!! Thank you for your feedback. Thank you for acknowledging the efforts of our team. We appreciate you choosing Paul's Automotive to take care of your Elantra!!

- Paul's Automotive Inc.
5

They went above and beyond to help me! Fair prices compared to other shops around town and super sweet staff! Thank you!!

Hi Aimi!! Thank you for your feedback. Our goal is 100% customer satisfaction. Looks like we are hitting our goal. Thank you for choosing Paul's Automotive. We appreciate your business :)

- Paul's Automotive Inc.
5

Addressed issues with my needs and wants in mind. Estimate is solid with explanations for any amount change.

Hi James!! Thank you for your feedback!! Thank you for being one of our valued customers for over 12 years!! Thank you for trusting us to care for your Miata.

- Paul's Automotive Inc.
5

I'm a first-time car buyer and needed to get a presale check on my new car. It's a less common kind of car (FIAT electric), and other auto shops I checked with did not have experience with it. Paul's was fantastic! Ray and his team were knowledgeable, courteous, efficient, made me feel reassured and confident in my sale (special shout-out to their remarkably detailed but fun-to-read online inspection report), and were very flexible with my schedule. Not only was their service a great value for money, I'm now a customer for life!

Hi Joyeeta!! Thank you for your feedback. Thank you for choosing Paul's Automotive. We look forward to a long relationship taking care of your new FIAT!! Thank you for recognizing the efforts of our team and welcome to the Paul's Automotive family :)

- Paul's Automotive Inc.
5

Very good service and communication. Worked with Jonathon who is very attentive. No negative issues at all.

Hi Mark!! Thank you for your feedback! We strive to achieve 100% customer satisfaction. Looks like mission accomplished!! Thank you for being one of our valued customers :)

- Paul's Automotive Inc.
5

Paul’s Automotive Inc. is hands-down the best mechanic to go to in Sacramento! They are extremely kind and accommodating. Every time I’ve had an issue with my car they’re the first ones I call and they are always extremely helpful and urgent to service. I spoke with Ray this morning on the phone and he got me in within minutes of the phone call and helped me out with the issue I was having with my vehicle. I couldn’t be more appreciative of these guys and the work that they do! Mike, the owner, is a great man as well and keeps his customers happy and coming back! Thank you!

Being the best in your book is such an honor, Jessica! Thanks for letting us know you always appreciate our quick, communicative service. Feel free to give us a ring anytime you're in need, because we'll always be here for you. Mike Spellman, Owner

- Paul's Automotive Inc.
5

Very quick and communicative. Prices are also very reasonable and they do an excellent job.

Glad we had a chance to help out, Nick! If there's anything you need going forward, just let us know. Thank you for being one of our valued customers :) Mike Spellman, Owner

- Paul's Automotive Inc.
5

I’ve been going to the shop before the owner changed, and it’s still one of the best shop out there. They don’t pressure you to do additional mechanical service, but they always put it out there for you to assess and make a decision. Honest place, if they can get a bigger spot it would definitely put them on top. Still, the best spot in Sacramento in my opinion!

Hi Jeffrey!! Thank you for being one of our valued customers for almost 10 years now. As you know, we always do what is right for the customer, the car and the shop and are completely transparent throughout the entire process. You are right we do need more room!!!

- Paul's Automotive Inc.
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