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Sacramento Auto Repair

774 reviews
5

Good service , fair prices

Thank you for the great feedback, Richard! We're thrilled to hear that you had a positive experience with us. Thank you for being one of our valued customers :)

- Paul's Automotive Inc.
5

Always great service and trustworthy advice!

Thank you for the kind words, We're thrilled to hear that you always have a great experience with us. Your trust means a lot to us, and we're committed to providing top-notch service and advice. If you have any questions or need anything in the future, don't hesitate to reach out.

- Paul's Automotive Inc.
4

Staff was courteous and explained service tests clearly.

Thank you for your kind words, Fr. Walton! We're delighted that our staff provided you with excellent service and clear explanations. It is always a pleasure to see you and we will look forward to seeing you at your next service

- Paul's Automotive Inc.
4.5

Another great job by Mike and his men. My car never ran better. And one job I requested didn't need to be done, Paul's is an honest shop.

Thank you Corden for the kind words! Here at Paul's, we pride ourselves on providing top-notch service and being honest with our customers. We're glad to hear that you're satisfied with the work done on your car. Don't hesitate to reach out if you need anything in the future.

- Paul's Automotive Inc.
5

The only shop I trust! Traci, Mike, Jonathan, and Aaron have always been so great to me- diligent, professional, meticulous in their work, and above all, incredibly honest and fair when it comes to the cost and recommended service.

Thank you Rose for the outstanding review about our team! We are delighted to hear that you find our staff diligent, professional, and honest. It is a privilege to serve you and we look forward to continuing to provide you with exceptional service!

- Paul's Automotive Inc.
5

I mostly work with Jonathan. He’s very professional and personable. This shop has kept my 27 year old car running. It’s a stick and I don’t want to give it up. I just received my car back from service and it runs sooo good. Thanks to all the staff once again.

Judy, thank you for your amazing review! Jonathan and the team are thrilled to hear your kind words. We are dedicated to providing top-quality service to keep your car running smoothly. Your satisfaction is our priority, and we look forward to serving you again soon!

- Paul's Automotive Inc.
5

Always happy with thorough service & friendly staff!

Thank you, Beth, for the glowing review! We are thrilled to hear that you consistently have a positive experience with us. Our team prides themselves on providing thorough service while maintaining a friendly atmosphere. It is always a pleasure to serve you!

- Paul's Automotive Inc.
4.5

Mike and his crew did another great job with my car. Attention to detail is the key. Great service every time.

Hi Corden!! Thank you so much for the glowing review! We appreciate your kind words and feedback. We take pride in providing great service and attention to detail. We look forward to taking care of your car again in the future!

- Paul's Automotive Inc.
5

My EV up and died on me and Paul's Automotive was able to get me in the next day. They worked with my warranty people, ordered my part, and got it installed incredibly quickly. They communicated everything with me in a clear and easy to understand way. Everyone was very friendly, it's super easy to get to, and they have some very adorable shop pups. It was great working with this business!

Hi Arow, thank you so much for this wonderful feedback! We are delighted to know that your experience at Paul's Automotive was exceptional-from the moment you contacted us until completion of the job. Our team takes pride in delivering efficient and transparent service, while ensuring your convenience. We also appreciate the compliment to our furry friends! Should you need any future assistance, we are here for you.

- Paul's Automotive Inc.
5

Very thorough. Overall pleased with the quality. They are genuine and honest in their assessment of what does and does not require attention. Also, when repairs on my car were unexpectedly delayed (by ~2 business days) they voluntarily offered a 10% discount on labor. Their multipoint inspection includes a text link to a description of everything they inspected along with photos and a written summary if they recommended a repair. Of note, I replaced my cabin and engine air filters a couple weeks prior to taking my car here, and upon inspection, Paul's recommended against replacement of these items. I guarantee that a 'bargain' auto repair shop would have defaulted to recommending replacement of these items regardless of item condition. Paul's has trustworthy mechanics who provided quality workmanship, and I'd recommend them to anyone.

Hi Nick!! Thank you for your feedback!! Thank you for trusting us to take care of your Subie!!! As you know, we always try to do what is best for the customer, the car and the shop. Sometimes unexpected things happen. Thank you for your patience and understanding. We are always trying to do our best :)

- Paul's Automotive Inc.
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