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Sacramento Auto Repair

788 reviews
5

The staff at Paul's are honest and reliable. They recommend and provide the right preventative services at the right time. They also inform me of looming services that will be needed down the road so I can financially prepare well in advance. They are friendly, personable, and all-around a great bunch.

Hi Colin. Thank you for your kind words! We're thrilled to hear that you had such a positive experience with our team at Paul's. Our goal is to ensure our customers are well-informed and prepared for any future services, and it's great to know we could assist you in that way. We truly appreciate your trust in us and look forward to continuing to provide you with reliable, friendly service.

- Paul's Automotive Inc.
5

Thank you for taking the time to leave us a 5-star rating, Stephanie! We appreciate your feedback and are thrilled to hear that you had a positive experience with our company. If you have any questions or need further assistance, please don't hesitate to reach out.

- Paul's Automotive Inc.
5

Thank you for your review, Tom! It's wonderful to hear that you had a 5-star experience with us. Your feedback means a lot to our team and we're grateful for your support. We look forward to serving you again soon!

- Paul's Automotive Inc.
5

Paul's Automotive has always been dependable and honest. They communicate well and take an interest in you. I have been a customer for many years and intend to keep using them for my car care.

Thank you Sheila for the 5-star review! We appreciate long-time customers like you who trust us with their car care needs. It's always our goal to provide excellent service and make you feel valued. We look forward to continuing to take care of you and your vehicle in the future.

- Paul's Automotive Inc.
5

They was absolutely awesome

Thank you Stephanie for the 5-star review! We are thrilled to hear that you had an "absolutely awesome" experience with our team. Customer satisfaction is our priority and we look forward to serving you again soon!

- Paul's Automotive Inc.
5

I came in with a flat tire after it popped coming off the freeway and I was hoping I could get it patched but the tire was unfortunately damaged to the point that could not happen so when the shop let me know they offered to put on my spare for FREE so I can get home safely and get a tire near my home. The service was kind and attentive, if ever you need service don't drive past this place. It's rare you find kind individuals who are truly wanting to help you.

Thank you, Daniel, for your kind words! We are glad that we could assist you when you needed it the most. Our team always goes the extra mile to ensure our customers' safety and satisfaction. We take pride in providing exceptional service and caring for our customers' needs. It means a lot that you recognized our dedication to helping others. We appreciate your recommendation and look forward to serving you in the future!

- Paul's Automotive Inc.
5

Friendly, honest, timely.. What more do you want from an automotive repair shop.

Thank you Jeremy for your 5-star review! We're thrilled to see that you had a great experience with us. Don't hesitate to reach out if you need anything. We're here to help!

- Paul's Automotive Inc.
5

I've been bringing my "old beater" classic 89 Camry wagon to Pauls for smog checks, oil changes, needed repairs and maintenance for years now. They've done repairs and fixes that probably no other shop will attempt. It's my reserve vehicle, they help me keep it roadworthy and safe. Special shoutout to service advisors Tracyln and John. Love these guys!🙂

Hi Stanley!! Thank you for your feedback. We love you too. Thank you for trusting us to take care of your classic 89 Camry Wagon. We appreciate you being one of our valued customers for over 10 years!!

- Paul's Automotive Inc.
5

These guys are great. I'll be having my car serviced here from now on.

Thank you, Aaron! We're thrilled to have you as a loyal customer. See you at your next service!

- Paul's Automotive Inc.
5

I called Paul's for a quote after someone hit the driver side mirror of my parked car. Paul's was kind and helpful from the start and was able to get my car in the next day. The price they quoted me on the phone was the price I paid even when something out of their control happened and I needed to bring the car back in. They gave me all the documentation I needed to move forward with my accident and provided a review of the entire car for no additional cost.

Dear Rose-Marie, thank you for choosing Paul's and for the 5-star review! We understand how stressful car accidents can be, so we are thrilled to hear about your positive experience. Our team always aims to provide transparent and reliable service without any surprises. If you ever need any further assistance, please don't hesitate to reach out. Stay safe on the road!

- Paul's Automotive Inc.
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