Sacramento Auto Repair

917 reviews
5

Thank you, Phil, for the exceptional review! We are thrilled to hear that you had a 5-star experience with us. We strive to provide top-notch service to all our customers, and we're glad that we hit the mark with you. We are here to help should you need anything in the future!

- Paul's Automotive Inc.
5

My son goes to Davis and my car needed repair for a suspension noise. We had taken the car to Toyota dealership in Davis and they gave us an estimate for alot of work that was NOT needed and the cost was astronomical. My mechanic here is San Diego Brad at Suspension Plus told me to have car evaluated at Pauls as they are honest and dependable. My son took the car in and we worked with Johnathan and Brian and they did a complete automotive assessment of the car from bumper to bumper....what an excellent review of the entire car. They found that we need some suspension work and struts to have car be safe to drive. They completed the work in just a couple of days and their charge was fair. If you live in the Sacramento area this the repair shop to use as they are thorough and honest and professional. I would not use the Toyota dealer in Davis as they were trying to upsell repairs that were not necessary and I will be sending a complaint to Toyota about charging me $235 for an estimate that was NOT accurate. Thanks to the team at Pauls Automotive who got my son back on road and I am confident that the repair was done correctly and he will be safe on the road. I would give them a 10 star review if I could.

Thank you, John, for taking the time to leave such a detailed and positive review! At Pauls, we prioritize transparency and delivering excellent service to our customers. We're thrilled that we could help your son and provide an accurate assessment of his car's needs. It's fantastic to hear that you found our team to be thorough, honest, and professional. We appreciate your recommendation, and if you ever need any further assistance, please don't hesitate to reach out.

- Paul's Automotive Inc.
5

Nothing to add to the review, I just wanted to add a personal review.

Thank you for taking the time to write a personal review! We appreciate your continued support and loyalty to our company.

- Paul's Automotive Inc.
5

They did a thorough inspection of the car and found exactly what was wrong with the car and how to solve each problem my car had. Nicely updated me on my car every day. My car was in the shop for a bit longer than usual, but it was well worth the wait!

Thank you, Ari Lee! It's wonderful to see that we met your expectations in every way. We appreciate your patience with the extended timeline and are thrilled that the outcome was worth the wait. Please don't hesitate to reach out if you need anything in the future.

- Paul's Automotive Inc.
5

Great & consistent place. I have taken both cars I've had here over about 5 years now, and I trust them completely. They give a great write up for the diagnostic on everything and are very honest. Def recommend if you're a young woman who wants a safe place to take her car.

Ciara, thank you for being a loyal customer for 5 years! It's awesome to hear that you appreciate our commitment to honesty and safety. We're proud to provide a consistent and reliable service for all our customers. Looking forward to serving you for many more years!

- Paul's Automotive Inc.
5

Great consistent place over the 5 years I have been going! If you are a young woman who wants an honest, safe place to take care of your car, this is it

Ciara, thank you for being a loyal customer for 5 years! It's awesome to hear that you appreciate our commitment to honesty and safety. We're proud to provide a consistent and reliable service for all our customers. Looking forward to serving you for many more years!

- Paul's Automotive Inc.
5

New to Sacramento and asked my nephew for a referral and he recommended Paul’s Automotive. Their efficient and reliable and my 2006 Toyota Highlander is running like new!

Thank you, Stephen, for choosing Paul's Automotive! We are delighted to have you as a customer here in Sacramento. We take pride in providing efficient and reliable service to keep your Toyota Highlander running like new. If you have any questions or need further assistance, please don't hesitate to reach out.

- Paul's Automotive Inc.
5

The Team at Paul’s took great care of me and determined my car was not worth repairing and I will definitely use them again.

Thank you, Karen! We're thrilled to hear about your positive experience with us at Paul's. We take pride in providing honest and reliable service to our customers. As you mentioned, sometimes the best thing for the customer is not to repair the vehicle. We provide you with information so that you can make an informed decision about your vehicle. We look forward to serving you again in the future!

- Paul's Automotive Inc.
5

I've brought my cars here for years. The business is trustworthy and provides good service. I highly recommend Paul's Automotive!

Thank you Tonya for the great review and for being a loyal customer. We strive to provide trustworthy and top-notch service here at Paul's Automotive. We appreciate your recommendation and look forward to continuing to serve you for many more years.

- Paul's Automotive Inc.
5

Great shop! I had an emergency and these guys bailed me out and got back in the road the next day. Staff were thorough, professional and quick.

Thank you for the fantastic review, David! We are thrilled to hear that we were able to help you when you needed it the most. We take pride in providing a thorough, professional, and fast service to all of our customers. Please don't hesitate to reach out if you need any further assistance, and we'll be more than happy to help you out again!

- Paul's Automotive Inc.
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